14-day refund
If a paid plan doesn't work for you, email support@dtkfoundry.com within 14 days of the charge and we'll refund it in full, no questions asked. This covers yearly, monthly and lifetime purchases. Include your order number or the email you bought with.
How refunds are paid
Payments are processed by Stripe through Link, our merchant of record. Refunds go back to your original payment method and usually arrive within 5-10 business days, depending on your bank. Pro turns off for a refunded purchase. You can also ask Link support for a refund.
Cancelling a subscription
Cancel any time at link.com or from your receipt email, or ask us to do it. Pro stays on until the end of the period you paid for, and you won't be charged again. Renewals more than 14 days old are not refunded, except where the law requires it.
If we retire an add-on or remove a main feature
If we stop offering an add-on, or remove a paid feature that a reasonable customer would consider a main reason for buying, you may cancel and we'll refund the unused part of any prepaid subscription period, prorated by day.
Lifetime licenses end when the add-on is retired. If you bought one in the 12 months before we announce that, we'll refund the price × (12 − full months since your purchase) ÷ 12; for example, 9/12 of the price for a license bought 3 full months earlier. We'll give at least 30 days' notice by email and on this site where we can. See the terms.
Your legal rights
This policy doesn't limit any rights you have under the consumer law where you live.
Questions: see Support.